Help Center
Answers before anxiety.
Users should know where to go, what is safe to share, and what OmniMint will never ask for.
Help center content is educational and support-routing only. It does not collect sensitive data, open support tickets, connect brokers, collect payments, place orders, or provide personalized investment advice.
Help Topics
Getting started
Create an account, complete onboarding, browse strategies, and tune the dashboard.
Strategies and backtests
Understand research pages, OmniScore, evidence samples, and locked methodology previews.
Billing and subscriptions
Learn how subscriptions unlock content only and never broker permissions.
Broker connections
Review read-only, paper, and live permission boundaries before any future connection flow.
Community safety
See anti-hype rules, moderation states, and unsafe performance-claim examples.
Support Entry Points
Strategy content issue
Safe fields: strategy_id, claim_type, source_linkBilling question
Safe fields: plan_name, subscription_status, non-sensitive receipt referenceBroker connection concern
Safe fields: provider_name, masked account label, permission tierTop Questions
- Does subscribing let OmniMint trade for me? No. Subscription access unlocks research content only.
- Can I browse before creating an account? Yes. Public pages, news, creators, and strategy previews are available.
- Can creators see my broker data? No. Creator surfaces exclude customer holdings, balances, orders, and account IDs.
- Can alerts place trades? No. Alerts are context only and cannot trigger orders.
- What should I never send to support? Passwords, API keys, brokerage credentials, full account numbers, or card data.
Never Ask Users For
- submit_sensitive_support_ticket
- collect_broker_credentials
- collect_card_data
- request_passwords
- provide_personalized_investment_advice
- place_order_from_support